NOTE: The government has announced that adding surcharges to cover credit card transaction fees will be banned on 1 October 2026, so we will be disabling that feature then. You can check out more details at this link: https://www.accc.gov.au/consumers/pricing/card-surcharges
A Stripe surcharge helps cover the fees Stripe charges for processing card payments. Your client pays the surcharge, but you are still responsible for paying Stripe’s processing fee.
ACCC Rule: You can only pass on the exact cost Stripe charges for that payment type.
NOTE: Once a Stripe invoice with a surcharge is paid, it cannot be reverted to draft.
How to add a surcharge
The surcharge can be set up on an invoice template or a specific draft invoice.
1. Open an invoice template or a draft invoice.
2. In Your Payment Details, turn on Add a Stripe surcharge.
3. Set the surcharge (default is 1.75%, adjustable from 0.25% to 3%). Click Done.
Note: If it's your first time, you might need to click I understand on a pop-up window.
What your client sees
When clients view their online invoice through the notification email link, they will see the surcharge added to the total amount. They will pay the total amount, which includes the surcharge fee, when they enter their credit card details and click 'Pay'.
Accounting Impact (Rounded)
Once an invoice with a surcharge is paid via Stripe:
The full amount (including surcharge) is recorded as income.
The invoice is marked as paid.
A Stripe fee expense is added, which offsets the surcharge in your taxable income estimate.
Remember to download the Rounded mobile app!