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How to permanently delete a Rounded account and all associated data
How to permanently delete a Rounded account and all associated data

Permanently Deleting a Rounded account

Michelle avatar
Written by Michelle
Updated over a month ago

It's important to note:

  • Once a Rounded account and its associated data have been permanently deleted, the account and data within it cannot be recovered.

  • Any required data must be exported before the account deletion process is complete.

  • No refunds will be provided for any unused portion of a subscription after account deletion.

  • For any questions about deleting a Rounded account, please get in touch with the Rounded support team via live chat.

How to delete your Rounded account when signed up using an email

  1. Navigate to the account settings by clicking Settings, then Account and security

  2. Scroll down, and on the Delete your account section, click Delete my Rounded account in 24 hours.

  3. We'd love to hear your feedback. Choose or write the reason why you want to delete your account.

  4. Click Obliterate my account in 24h

  5. Enter your Rounded password

  6. Click Confirm

Your account will be flagged for deletion

How to delete your Rounded account when signed up via Gmail or Apple

  1. Navigate to the account settings by clicking Settings, then Account and security

  2. Scroll down, and on the Delete your account section, click Delete my Rounded account in 24 hours

  3. We'd love to hear your feedback. Choose or write the reason why you want to delete your account

  4. Click Obliterate my account in 24h

  5. A verification code will be sent to the email associated with your Rounded account

  6. Enter the code from the email

  7. Click Confirm

If you want to keep the account, you can abort the deletion request within 24 hours by clicking Actually, I'll stay

NOTE: If your subscription has expired and you cannot access the settings, please get in touch with support via live chat, who will be able to assist with the permanent deletion of your Rounded account.

Remember to download the Rounded mobile app!

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