If a vendor issues a partial or full refund for a purchase you've made, you can record this by creating an expense refund record.
How to add an expense refund via bank feed
Navigate to the Bank feeds section by clicking Bank feed on the menu on the left.
Hover over the credit transaction, then click Other, then Expense refund.
The description will automatically include the word 'REFUND'. Edit the description as needed, then click Done.
The expense refund will also have the refund symbol in the green tag.
For more information on adding an expense refund via the Expense section, click HERE.
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